KobimSupport
How do I sign in?
Enter your national ID number. A 6-digit code is sent to your registered phone; enter it and you're in. There is no password.
I changed phones and can't sign in
Your account is tied to the phone you registered with. On a new phone you'll see "This account is registered to another device". Write to destek@kobim.app; once we verify your identity we'll register your new phone.
My phone number changed
The code goes to your old number. Write to destek@kobim.app and we'll update it after verifying your identity.
How do I add my staff?
In the app, go to Settings, Team Members and invite your staff by phone number. When they sign up to Kobim with their ID number, they see the invitation and join your team.
How do I delete my account?
Settings, My Account, Delete Account. Your information is permanently deleted, and so are the business records if you're the business's only user. This can't be undone.
Someone tried to sign in from a device I don't know
Open Settings, My Account, My Devices, check "Unrecognised sign-in attempts" and remove the device. Then write to us.
My accountant isn't on Kobim
Send your accountant kobim.app/en/accountants, or tell us their name and we'll get in touch.
Write to us
Tell us your phone model and which screen the problem is on. Don't email your ID number, tax number or verification code; we will never ask for them.
For requests about your personal data: kvkk@kobim.app